PRIVACY POLICY

WHICH PERSONAL DATA WE COLLECT AND WHY ?

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

CONTACT FORM

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

PRIVACY STATEMENT

Here at Cheese Club, we take privacy very seriously. It is our responsibility to protect the personal data that you trust us with, and to be transparent on how we use that information. Details on the information collected and its usage are outlined below. 

Collecting your Personal Information

 Cheese Club collects and uses your personal information for the purpose of conducting business operations only. We will not sell, share, or trade customer’s personal information with third parties for any other purposes unless required by law.

When you create a Cheese Club account, the personal information we collect may include, but is not limited to your:

  • Name
  • Gender
  • Birthday
  • Email Address
  • Mobile Phone Number
  • Home Phone Number
  • Delivery Address 
  • Billing Information

The personal information we collect from you will be used in some or all the following ways:

  • To process and deliver the products you have purchased from Cheese Club
  • To update you on product delivery and other customer support purposes
  • To update you with latest information on our products
  • To send you promotional materials
  • To use for marketing purposes
  • To develop and improve our services
  • To make financial transactions authorized by you or your representative

Please keep your account and password secure. When creating an account, you agree to be responsible for your own personal data and agree to take responsibility for all activities made through your account. We are not liable for any personal damages caused by the misuse of your account. If you suspect that your account has been compromised, please contact us immediately. 

Updating your Personal Information

 Customers can update their personal information anytime by logging into their accounts on the Cheese Club website. Please keep your personal information as current as possible in order to protect your confidential data.

Securing your Personal Information

We ensure the safety of your personal information by storing it securely. We protect your personal information by:

  • Making sure that any page containing your confidential information requires your password to access
  • Keeping the Site up-to-date with the latest security systems
  • Deleting all records of your personal information when it is no longer needed

Disclosing your Personal Information

Except when required by law, Cheese Club will not share your personal information with any other organizations except related third parties that are part of our business operations, such as our business partner that does the deliveries.

Collecting Computer Data

Upon visiting the Cheese Club website, our company servers will automatically register your browser and computer information. This information may include:

  • Your IP address
  • Your web browser
  • The webpage you were visiting prior to our website
  • The amount of time spent on different pages on the website
  • The information searched for on our site

The information collected is only used for analytics and evaluation for improving our website and the services that we provide.

Changes to the Privacy Statement

Cheese Club reserves the right to make changes to the Privacy Statement at any time without prior notice. Your privacy is of utmost importance to us. If you suspect that there has been a breach of your personal information on our Site, please do not hesitate to contact us at cs@cheeseclub.hk.

TERMS OF SERVICE

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS PLATFORM

Welcome to www.cheeseclub.hk (the “Site”), owned by Noja Fine Trade Ltd (“Noja Fine Trade”). By accessing or using the services (“Services”) on this website, you signify that you have read, understand and agree to be bound by these Terms of Use and any other applicable law, whether you are a registered member of Cheese Club. Cheese Club reserves the right to change these Terms of Use at any time without notice, effective upon its posting on the Site. Your continued use of the Site shall be considered your acceptance to the revised Terms of Use.

Intellectual Property

All intellectual property on the Site, including but not limited to text, video, graphics, photographs and images, are owned by Cheese Club. You may not use, copy, reproduce, upload, post, transmit, distribute or modify Cheese Club trademarks in any way, including in advertising or publicity pertaining to the distribution of materials on the Site, without Cheese Club prior written consent. Violating or infringing the intellectual property, copyright laws, patents, trademarks, service marks, design rights, trade secrets, publicity rights, portrait rights, or any other proprietary rights of Cheese Club may result in civil consequences or criminal penalties.

Account Registration

In order to use some of the Services provided on this website, you will need to register an account. By registering an account, you agree to provide us with information that is true, and accurate in all respects. You may refer to our Privacy Policy to understand more about how we use your private data.

Products Orders

Prices and other information of goods presented on the Site is only an invitation for offer, and your order shall be treated as an offer. All orders placed through the Site are subject the Cheese Club acceptance. Your order is accepted by Cheese Club, and thus forming a purchase contract between Cheese Club and yourself, only when Cheese Club sends you a confirmation email that the product(s) you have ordered have been dispatched to you. Only the product(s) listed in the confirmation email are included in the contract formed. Cheese Club reserves the right to refuse or cancel any order, pursuant to these Terms of Use or any other legitimate reason, and without liability to you or anyone else. You may refer to our Purchase Terms and Conditions for more information.

Accuracy of Information

We endeavor to ensure that the information presented on the Site is complete, accurate and current. Despite our efforts, the information on this Site may on occasion be inaccurate, incomplete, or outdated. Except as prohibited by applicable Hong Kong law, we make no representation as to the completeness, accuracy or currency of any information on this Site. In particularly, while Cheese Club will try to accurately display the colors of products, the actual colors you see will mainly depend on your device screen.

Links

The Site may contain links to websites, applications or other platforms operated by other companies (“Third Party Platforms”). Cheese Club does not endorse, monitor or have any control over these Third Party Platforms, and as such are not liable for any loss or damage caused by Third Party Platforms. You are advised to access these platforms at your own risks.

Mobile Services

The Site contains services and features that are available to certain mobile devices (your carrier’s normal rates and fees apply). Not all mobile services will work with all carriers or Devices. By using Cheese Club mobile services, you consent to receive communication by electronic means through your mobile device, and that information about your use of these services may be shared with us. If you change or deactivate your mobile phone number, you must update your account information immediately to prevent us from sending confidential messages to a third-party.

Indemnification

You agree to indemnify, defend and hold Cheese Club, its affiliates, officers, directors, employees, agents, licensors and suppliers from and against all claims, losses, liabilities, expenses, damages and costs, including legal fees, arising from or relating in any way to your use of the Site. This includes the use of the Site by any other persons on your account caused by your action or inaction.

Limitation of liability

Cheese Club, and any other party involved in creating, producing and delivering the Site, shall not be liable for any direct, special, incidental, indirect or consequential damages, including for any lost profits or lost data, that result from the use of, or the inability to use, this Site. Your use of the Site is at your own risk, and as such you assume total responsibility for your use of the Site.

General

You agree that any claim relating to, and the use of, this site and the materials contained herein is governed by the laws of Hong Kong, without regard to choose of law provisions. Except where prohibited, you agree that all disputes, claims and legal proceedings directly or indirectly arising out of or relating to the Site (including but not limited to the purchases) shall be resolved individually, without resort to any form of class action, and exclusively in the court having jurisdiction over the dispute in Hong Kong in accordance with the laws of Hong Kong. Cheese Club failure to insist upon or enforce strict performance of any of these Terms of Use is not considered a waiver of any provision or right with respect to current, subsequent and similar cases.

Severability

If any provision in these Terms of Use is held invalid, the remainder of these Terms of Use shall continue to be enforceable. If any provision in these Terms of Use is deemed unlawful, void or unenforceable by the laws of Hong Kong, then that provision is deemed severable from these Terms of Use and the remaining provisions are still valid and enforceable.

Termination

Cheese Club reserves the right in its sole discretion to terminate your account and/or restrict your use of the Site for any reason or no reason, without notice and without liability to you or anyone else. Cheese Club also reserves the right to block users from certain IP addresses or mobile phone numbers and prevent access to the Site. These terms of Use remain in effect even after your account is terminated.

HOW LONG WILL WE RETAIN YOUR DATA ?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHICH RIGHTS DO YOU HAVE REGARDING YOUR DATA ?

Visitor comments may be checked through an automated spam detection service.

WHERE DO WE SEND YOUR DATA ?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.